Returns

Considering the fact that plants are subject to rapid deterioration, or have a short shelf life, the right to withdraw from the contract for no reason is not available to the consumer in this case.

Pursuant to Art. 38 point 4.

Complaints

A complaint for plants damaged during transport, through no fault of the Buyer, shall be filed immediately after delivery. Open the parcel in the presence of the courier and write a damage protocol. After the information is verified and the complaint is analysed, plants shall be shipped again. We do not accept any COD shipments.